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A window will open that contains your profile folder. Under the Application Basics section next to Profile Folder Directory, click Open Folder Show in Finder Open Directory.The Troubleshooting Information tab will open. From the Help menu, select Troubleshooting Information More Troubleshooting Information. Click the menu button, click Help and select Troubleshooting Information More Troubleshooting Information.

You won't lose your extensions or their settings by deleting these files. Deleting these files will make Firefox recreate them (removing any corruption) the next time it starts.

FIREFOX MOBILE ADDONS INSTALL

For more information, see JavaScript settings and preferences for interactive web pages.Ĭorrupt extension configuration files can cause problems when trying to install an extension. If you click an install link and nothing happens, you should verify that JavaScript is enabled. Nothing happens when you click the install link To add the downloaded add-on to the list of available add-ons, drag and drop the file into the Add-ons window.Click the menu button, click Add-ons and themes and select Extensions.

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Download the file to your local computer.

Some websites serve add-ons as downloads, requiring you to download the file to your computer, before installing it. You are asked to download the add-on, rather than installing it Any changes you've made will automatically be saved. The current site URL is inserted into the text field.

In the Allowed Websites - Add-ons Installation dialog, the list of permitted sites is displayed.

At the right of Warn you when sites try to install add-ons, click Exceptions….

Select the Privacy & Security panel and go down to the Permissions section.

Click the menu button and select Settings.

In the Menu bar at the top of the screen, click Firefox and select Preferences.

To add the site to the trusted sites list: To allow the site, click Allow in the yellow bar.

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If the website from which you are installing add-on is not on the trusted websites list, a yellow bar appears across the top of the web page with a message similar to the following:įirefox prevented this site (from asking you to install software on your computer. For more information, see Add-ons that cause stability or security issues are put on a blocklist.įirefox prevented the site from asking you to install softwareīy default, Firefox permits you to install add-ons only from trusted websites. For more information, see Add-on signing in Firefox.Īdd-on has a high risk of causing stability or security problems and can't be installedĬertain add-ons have been blocklisted by Mozilla for being unsafe. (Note: posting a review is not effective and will not reach the author.)įirefox has prevented this site from installing an unverified add-onįirefox protects you against malware and browser hijackers by blocking third-party add-ons that are not digitally signed and verified by Mozilla.

Contact the author of the add-on at the support site listed on its add-on page.

For more information, see Firefox Add-ons.

For many extensions, there are similar extensions that provide the same functionality. The Firefox Add-ons website usually has the most up to date version of each add-on.

Find a version of the add-on that is compatible with your version of Firefox.

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For more information, see Update Firefox to the latest release.

Update to the latest version of Firefox.

If your version of Firefox is incompatible with the add-on, you can: If your installed version of Firefox does not fit within that range, installing the add-on results in an error, indicating that the add-on is not compatible.

In the Firefox Add-ons area of Mozilla, you can review version compatibility information on the page for each available extension.

6 Nothing happens when you click the install linkĪn internal file in each add-on indicates the range of Firefox versions with which the extension is compatible.

5 You are asked to download the add-on, rather than installing it.

4 Firefox prevented the site from asking you to install software.

3 Add-on has a high risk of causing stability or security problems and can't be installed.

2 Firefox has prevented this site from installing an unverified add-on.

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